Shipping policy:

All goods are shipped by reputed couriers. (Delivery, Xpressbee, Bluedart, DTDC, Shree Maruti, First Flight and with Speed Post for remote locations) We require 48 hours to ship your order (90% of the orders will be shipped within 24 hours) and another 1-3 days are required for transition depending on the location. Bulky and hazardous products cannot be shipped by air and will be sent by surface( Spoton cargo service) which includes but not restricted to aerosol products, canvas rolls, liquids etc and will have a transit time of 1-6 days depending on the location.

We require complete address with phone number to ship the goods. No dispatches will be made without a valid phone number. Please contact our online customer service at sales@maspices.co.in if you require further information.

We do not ship to FPO/APO and P.O Box addresses.

Please contact our online customer service at sales@maspices.co.in if you require further information.

Delivery:

Our warehouse system determines what carrier is most efficient for your delivery based upon several factors including merchandise ordered and delivery address. All orders can be tracked, while in transit; when your order ships, your confirmation e-mail will contain a tracking number and shipping information.

Out of stock items:

All efforts will be made that your orders are supplied in full. However, sometimes it does happen that some products which you order are out of stock. In that case we will contact you by phone or email so that you can choose another product if you wish. If the substitution is not possible, we will ship the remaining goods. If we have received the payment in excess, we will refund the amount to your account.

Payment Policy:

We accept payment by Credit cards, Debit cards, Net Banking, Bank Transfer

Pricing Policy:

Prices and promotions mentioned on the website are available for mail orders and internet only. Same products are also available without promotions. We also reserve the right to change the prices and promotions anytime.

Despite all efforts relating to pricing and other information relating to the products, some typographical errors may occur and we cannot be held responsible for such errors. We reserve the right to rectify such information anytime. All prices mentioned on the website are inclusive of GST. Any local levies like octroi, custom duty will be to customer’s Account.

Promotional Offers

1. Buy 2 Get 1 Free (50g Box Offer)

  1. Eligibility: Customers must purchase at least two (2) 50g masala boxes in a single transaction to qualify for one (1) additional 50g box for free.
  2. Offer Validity:
    • This offer is valid from 12-12-2024 to 31-12-2024.
    • The offer is subject to stock availability.
  3. Exclusions: This offer cannot be combined with any other ongoing promotions, discounts, or cashback offers.
  4. Free Product Details: The free product will be the same category and weight (50g box) as the purchased products. No substitutions or cash alternatives are allowed.
  5. Returns: If qualifying products are returned, the free item must also be returned.

2. Buy 5 Get 1 Free (Rs. 10 Product Offer)

  1. Eligibility: Customers must purchase at least five (5) masala packets in a single transaction to qualify for one (1) additional masala packet free.
  2. Offer Details:
    • The free masala packet will be of a value of up to Rs. 10.
    • This free product will not incur any additional charge.
  3. Offer Validity:
    • This offer is valid from 12-12-2024 to 31-12-2024.
    • The offer is subject to stock availability.
  4. Exclusions: This offer cannot be combined with any other ongoing promotions, discounts, or cashback offers.
  5. Returns: If any of the five (5) qualifying masala packets are returned, the free product must also be returned.

General Offer Terms

  1. The company reserves the right to modify or cancel promotional offers at any time without prior notice.
  2. Promotional offers are valid only for purchases made directly through the website.